Development of a bug tracking system for processing complaints to medical organizations
The article substantiates the feasibility of developing and implementing an automated bug tracking system “Organization of work with citizens' appeals” to optimize the existing business processes for processing appeals and complaints to medical organizations of St. Petersburg. The article analy...
| Main Authors: | , , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
EDP Sciences
2021-01-01
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| Series: | E3S Web of Conferences |
| Online Access: | https://www.e3s-conferences.org/articles/e3sconf/pdf/2021/60/e3sconf_tpacee2021_04010.pdf |