Total Quality Management (TQM): A Catalyst for Service Delivery in the South African Police Service
September 2014 marked the release of the 2013/14 crime statistics in South Africa by the National Commissioner of the SAPS and the Minister of Police. Does a sense of safety and security fill the atmosphere? Do most South Africans, investors, and tourists alike believe that the crime rate in South A...
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Format: | Article |
Language: | English |
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AOSIS
2014-12-01
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Series: | Africa’s Public Service Delivery & Performance Review |
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Online Access: | http://www.apsdpr.org/index.php/apsdpr/article/view/65 |