EVALUASI KEPUASAN KONSUMEN TERHADAP PELAYANAN KEFARMASIAN DI APOTEK KOTA YOGYAKARTA
Customer satisfaction with pharmaceutical care in pharmacy can be measured by comparing the expectations of consumers on the quality of pharmacy services desired by the fact that it received. This study was aimed to identify the dimensions of the expected quality of pharmaceutical care, is consid...
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| Format: | Article |
| Language: | English |
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Universitas Ahmad Dahlan
2014-11-01
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| Series: | Pharmaciana |
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| Online Access: | http://journal.uad.ac.id/index.php/PHARMACIANA/article/view/1570/1095 |