Validation of a tool for assessing the quality of pharmaceutical services Validação de uma ferramenta para avaliar a qualidade de serviços farmacêuticos

This paper presents the validation process for a tool assessing basic pharmaceutical services through an analysis of the implementation of a Basic Pharmaceuticals Distribution Program by the Brazilian Federal government. The process began with the drafting of a theoretical model, based on a state-of...

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Bibliographic Details
Main Authors: Marly Aparecida E. Cosendey, Zulmira M. de Araújo Hartz, Jorge A. Z. Bermudez
Format: Article
Language:English
Published: Escola Nacional de Saúde Pública, Fundação Oswaldo Cruz 2003-04-01
Series:Cadernos de Saúde Pública
Subjects:
Online Access:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0102-311X2003000200006