The Mediating Role of the Tourists’ Citizenship Behavior Between the Value Co-Creation and Satisfaction
The purpose of this study was to determine the mediating role of the tourists’ citizenship behavior between the value co-creation with customers and customer satisfaction. The data of the study was collected through a survey administered to the tourists who visited Antalya and purchased the touristi...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Akdeniz University Tourism Faculty
2020-06-01
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Series: | Advances in Hospitality and Tourism Research |
Subjects: | |
Online Access: | https://dergipark.org.tr/en/pub/ahtr/issue/54821/649639?publisher=akdeniz |