Da Fome à Vontade de Comer: uma análise dos instrumentos para medida de satisfação do consumidor de lojas de alimentação

The literature suggests that the practice of research of consumer satisfaction has become an important action for businesses because it can provide information necessary for future decision making more consistent as regards to marketing and sales. In this sense, it is common to find many food shops...

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Bibliographic Details
Main Authors: Cassundé, Fernanda Roda de Souza Araújo, Barbosa, Milka Alves Correia, Cassundé Junior, Nildo Ferreira
Format: Article
Language:English
Published: Universidade Federal da Paraíba 2014-05-01
Series:Teoria e Prática em Administração
Subjects:
Online Access:http://periodicos.ufpb.br/ojs2/index.php/tpa/article/view/17767/10660