A Note on Interviewer Performance Measures in centralised CATI Surveys

Interviewer performance with respect to convincing sample members to participate in surveys is an important dimension of survey quality. However, unlike in CAPI surveys where each sample case ‘belongs’ to one interviewer, there are hardly any good measures of interview performance for centralised CA...

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Bibliographic Details
Main Author: Oliver Lipps
Format: Article
Language:English
Published: European Survey Research Association 2008-06-01
Series:Survey Research Methods
Subjects:
Online Access:https://ojs.ub.uni-konstanz.de/srm/article/view/310