A Note on Interviewer Performance Measures in centralised CATI Surveys
Interviewer performance with respect to convincing sample members to participate in surveys is an important dimension of survey quality. However, unlike in CAPI surveys where each sample case ‘belongs’ to one interviewer, there are hardly any good measures of interview performance for centralised CA...
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Format: | Article |
Language: | English |
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European Survey Research Association
2008-06-01
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Series: | Survey Research Methods |
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Online Access: | https://ojs.ub.uni-konstanz.de/srm/article/view/310 |