A Balanced Approach to Capturing User Requirements in Business- to- Consumer Web Information Systems

The development of business-to-consumer web information systems pose special challenges in the requirements analysis phase. It is difficult to capture user requirements given that users are relatively autonomous and anonymous and there are no major incentives for users to become involved in the deve...

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Bibliographic Details
Main Authors: M. S. Lane, A. Koronios
Format: Article
Language:English
Published: Australasian Association for Information Systems 2001-11-01
Series:Australasian Journal of Information Systems
Subjects:
WWW
Online Access:http://journal.acs.org.au/index.php/ajis/article/view/228