Performanța serviciilor publice. Modele sistemice și abordări calitative

<p>This paper approaches one of the major themes of public administration reform: quality of the public services. There are some studies and researches in this field in the transition countries, as well as in the developed countries, as OECD’s countries. Performing a better quality of the publ...

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Bibliographic Details
Main Author: Ani MATEI
Format: Article
Language:ron
Published: Babes-Bolyai University 2004-10-01
Series:Revista Transilvană de Ştiinţe Administrative
Online Access:https://rtsa.ro/rtsa/index.php/rtsa/article/view/235