Performanța serviciilor publice. Modele sistemice și abordări calitative
<p>This paper approaches one of the major themes of public administration reform: quality of the public services. There are some studies and researches in this field in the transition countries, as well as in the developed countries, as OECD’s countries. Performing a better quality of the publ...
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Format: | Article |
Language: | ron |
Published: |
Babes-Bolyai University
2004-10-01
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Series: | Revista Transilvană de Ştiinţe Administrative |
Online Access: | https://rtsa.ro/rtsa/index.php/rtsa/article/view/235 |