Measuring the Service Quality of Public Libraries in Ankara
Measuring the service quality in corporations periodically is one of the basic components of service policies. Measuring service quality is a required action in order to develop the services and compare them with the ones in similar corporations. The purpose of this study is to evaluate the service...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Türk Kütüphaneciler Derneği (Turkish Librarians' Association)
2012-03-01
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| Series: | Türk Kütüphaneciliği |
| Subjects: | |
| Online Access: | http://tk.org.tr/index.php/TK/article/view/315 |