Variación de estilo en interacciones digitales : huéspedes y hoteles en reseñas TripAdvisor
In this article we analyse variation in communicative style that appears in guests’ reviews and hotel responses on TripAdvisor, the popular travel and tourism platform. The aim of the study is to examine style features that appear in guests’ opinions and hotel responses. Although many studies in co...
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Format: | Article |
Language: | English |
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Universidad CEU San Pablo
2020-12-01
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Series: | Doxa Comunicación |
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Online Access: | https://repositorioinstitucional.ceu.es/bitstream/10637/11737/1/es_m7_stamped.pdf |