Variación de estilo en interacciones digitales : huéspedes y hoteles en reseñas TripAdvisor

In this article we analyse variation in communicative style that appears in guests’ reviews and hotel responses on TripAdvisor, the popular travel and tourism platform. The aim of the study is to examine style features that appear in guests’ opinions and hotel responses. Although many studies in co...

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Bibliographic Details
Main Author: Raquel Hidalgo Downing
Format: Article
Language:English
Published: Universidad CEU San Pablo 2020-12-01
Series:Doxa Comunicación
Subjects:
Online Access:https://repositorioinstitucional.ceu.es/bitstream/10637/11737/1/es_m7_stamped.pdf