Human performance variation analysis: A process for human performance problem solving
Problem-solving ability is a much sought-after trait in executives, especially if it includes the ability to solve human performance problems. This paper proposes a systematic root cause analysis process that effectively and consistently uncovers the root causes of human performance problems and con...
Main Authors: | Anerie Rademeyer, Yvonne du Plessis, Charles H. Kepner |
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Format: | Article |
Language: | English |
Published: |
AOSIS
2009-05-01
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Series: | South African Journal of Human Resource Management |
Subjects: | |
Online Access: | https://sajhrm.co.za/index.php/sajhrm/article/view/174 |
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