Human performance variation analysis: A process for human performance problem solving

Problem-solving ability is a much sought-after trait in executives, especially if it includes the ability to solve human performance problems. This paper proposes a systematic root cause analysis process that effectively and consistently uncovers the root causes of human performance problems and con...

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Bibliographic Details
Main Authors: Anerie Rademeyer, Yvonne du Plessis, Charles H. Kepner
Format: Article
Language:English
Published: AOSIS 2009-05-01
Series:South African Journal of Human Resource Management
Subjects:
Online Access:https://sajhrm.co.za/index.php/sajhrm/article/view/174