Analysis of Patient’s Satisfaction with Phlebotomy Services in NABH Accredited Neuropsychiatric Hospital: An Effective Tool for Improvement

Analysis of Patient’s Satisfaction with Phlebotomy Services in NABH Accredited Neuropsychiatric Hospital: An Effective Tool for Improvement

Introduction: Patient's satisfaction is the need of the hour and one of the most important quality indicators in the laboratory medicine. Aim: To assess the patient’s satisfaction with phlebotomy services in a neuropsychiatric hospital by a structured questionnaire with grading scale. Also...

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Bibliographic Details
Main Authors: Anshu Gupta, Tanima Dwivedi, Sadhana, Raju Chaudhary
Format: Article
Language:English
Published: JCDR Research and Publications Private Limited 2017-09-01
Series:Journal of Clinical and Diagnostic Research
Subjects:
corrective and preventive action
phlebotomy
likert scale
structured questionnaire
Online Access:https://jcdr.net/articles/PDF/10562/26190_CE[Ra]_F(Sh)_PF1(NE_VT_GG)_PFA(MJ_GG).pdf

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https://jcdr.net/articles/PDF/10562/26190_CE[Ra]_F(Sh)_PF1(NE_VT_GG)_PFA(MJ_GG).pdf

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