Perilaku Kreatif Pekerja Call Center: Peran Komunikasi dan Dukungan Training Center
Call center business in Indonesia is growing rapidly worldwide. This condition has had repercussions for a growing number of call center workers needed. They are forced to be more creative in performing their duties. This study aims to determine the role of communication and training center in suppo...
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Format: | Article |
Language: | English |
Published: |
Bina Nusantara University
2013-11-01
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Series: | Binus Business Review |
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Online Access: | https://journal.binus.ac.id/index.php/BBR/article/view/1378 |