Perilaku Kreatif Pekerja Call Center: Peran Komunikasi dan Dukungan Training Center

Call center business in Indonesia is growing rapidly worldwide. This condition has had repercussions for a growing number of call center workers needed. They are forced to be more creative in performing their duties. This study aims to determine the role of communication and training center in suppo...

Full description

Bibliographic Details
Main Author: Nugroho J. Setiadi
Format: Article
Language:English
Published: Bina Nusantara University 2013-11-01
Series:Binus Business Review
Subjects:
Online Access:https://journal.binus.ac.id/index.php/BBR/article/view/1378