Can Companies Survive a Multi-Brand Crisis? Research on Consumer Scapegoating

Compared with single-brand crises, multi-brand crises have broader and deeper influence. However, there is only a limited amount of research regarding this field, especially for the phenomenon of consumer scapegoating. This research aims to further explore the consumer scapegoating effect and its ps...

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Bibliographic Details
Main Authors: Xuan Zhang, Hongxia Zhang, Jill Lei, Hongzhi Gao
Format: Article
Language:English
Published: MDPI AG 2020-05-01
Series:Sustainability
Subjects:
Online Access:https://www.mdpi.com/2071-1050/12/10/3990