QUALITY MANAGEMENT TOOLS APPLYING IN THE STRATEGY OF LOGISTICS SERVICES QUALITY IMPROVEMENT

Combination of factors such as: properly organized logistics process, lack of nonconformities, transport damages avoiding and transport in accordance Just In Time idea significantly reduces costs and streamlines the entire production process. This paper proposes the quality management tool for th...

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Bibliographic Details
Main Authors: Agnieszka Czajkowska, Renata Stasiak-Betlejewska
Format: Article
Language:English
Published: University in Belgrade 2015-11-01
Series:Serbian Journal of Management
Subjects:
Online Access:http://www.sjm06.com/SJM%20ISSN1452-4864/10_2_2015_November_141_277/10_2_2015_225_234.pdf