MCDA APPLIED TO PERFORMANCE APPRAISAL OF SHORT-HAUL TRUCK DRIVERS: A CASE STUDY IN A PORTUGUESE TRUCKING COMPANY

Performance appraisal increasingly assumes a more important role in any organizational environment. In the trucking industry, drivers are the company's image and for this reason it is important to develop and increase their performance and commitment to the company's goals. This paper aims...

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Bibliographic Details
Main Authors: Raquel Morte, Teresa Pereira, Dalila B. M. M. Fontes
Format: Article
Language:English
Published: Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia 2015-03-01
Series:International Journal for Quality Research
Subjects:
Online Access:http://www.ijqr.net/journal/v9-n1/5.pdf