Tools for quality management: balance and emotional intelligence
This article is a reflection, based on observations and readings of studies on quality management.
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| Format: | Article |
| Language: | English |
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AfricaJournals
2013-01-01
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| Series: | African Journal of Hospitality, Tourism and Leisure |
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| Online Access: |
http://www.ajhtl.com/uploads/7/1/6/3/7163688/review_article_vol_2_3_2013.pdf
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