Focusing on maturity levels for the effective management of end users involved in software project teams
This paper introduces a model of three maturity levels, which helps managers to evaluate end user involvement during systems development. This model is based on research done in terms of how relationships between IT departments and end users are constructed. The value of the three levels lies therei...
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| Format: | Article |
| Language: | English |
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AOSIS
2004-03-01
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| Series: | South African Journal of Business Management |
| Online Access: | https://sajbm.org/index.php/sajbm/article/view/648 |