“Call Center” sebagai Alat Komunikasi Pemasaran di Abad ke-21
Call center is a part of contact center who responsible to serve customers. Call center relates corporate and targeted market. As communication media whose tasks are focused to serve the customers, call center receives and processes consumer expectations and hopes. The result can be processed as an...
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| Format: | Article |
| Language: | Indonesian |
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Universitas Islam Bandung
2007-06-01
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| Series: | MediaTor |
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| Online Access: | http://ejournal.unisba.ac.id/index.php/mediator/article/view/1237 |