Suggesting a Framework for Performance Evaluation of Tourist Attractions: A Balance Score Approach

The aim of this study is to suggest a framework for performance evaluation of smart tourism initiatives/projects implemented in tourist attractions. The suggested tool is based on the theoretical foundations of Service-Dominant Logic and the Balance Scorecard framework, an established strategic mana...

Full description

Bibliographic Details
Main Authors: Yuejiao Wang, Shiwei Shen, Marios Sotiriadis, Li Zhang
Format: Article
Language:English
Published: MDPI AG 2020-08-01
Series:Sustainability
Subjects:
Online Access:https://www.mdpi.com/2071-1050/12/15/6220