Differences in Mobile Banking trust Amongst Generation Y Consumers of the Major South African Retail Banks

Mobile banking is beneficial in terms of saving time and money as well as convenience and efficiency. However, given its cybernetic nature and risks associated with its use, trust issues are created. Therefore, it is important that retail banks ensure that their mobile banking channel is trustwor...

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Bibliographic Details
Main Author: Marko Van Deventer
Format: Article
Language:English
Published: Danubius University 2020-04-01
Series:Acta Universitatis Danubius: Oeconomica
Subjects:
Online Access:http://dj.univ-danubius.ro/index.php/AUDOE/article/view/216/427