Differences in Mobile Banking trust Amongst Generation Y Consumers of the Major South African Retail Banks
Mobile banking is beneficial in terms of saving time and money as well as convenience and efficiency. However, given its cybernetic nature and risks associated with its use, trust issues are created. Therefore, it is important that retail banks ensure that their mobile banking channel is trustwor...
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Format: | Article |
Language: | English |
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Danubius University
2020-04-01
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Series: | Acta Universitatis Danubius: Oeconomica |
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Online Access: | http://dj.univ-danubius.ro/index.php/AUDOE/article/view/216/427 |