The work of bus drivers and their contribution to excellence in public transportation

The article is the result of a survey aimed at analyzing the work of bus drivers for a collective urban transportation company that is considered a benchmark. The research sought to understand how the company could maintain a policy capable of reconciling the quality of public transportation with wo...

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Bibliographic Details
Main Authors: Claudio Marcelo Brunoro, Laerte Idal Sznelwar, Ivan Bolis, Julia Abrahao
Format: Article
Language:English
Published: Associação Brasileira de Engenharia de Produção (ABEPRO) 2015-06-01
Series:Production
Subjects:
Online Access:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0103-65132015000200323&lng=en&tlng=en