Association of waiting and consultation time with patient satisfaction: secondary-data analysis of a national survey in Peruvian ambulatory care facilities

Association of waiting and consultation time with patient satisfaction: secondary-data analysis of a national survey in Peruvian ambulatory care facilities

Abstract Background Research suggested that waiting time and consultation time are associated with overall patient satisfaction concerning health services. However, there is a lack of information regarding this subject in Latin American countries, where particular aspects of health systems and popul...

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Bibliographic Details
Main Authors: Christoper A. Alarcon-Ruiz, Paula Heredia, Alvaro Taype-Rondan
Format: Article
Language:English
Published: BMC 2019-07-01
Series:BMC Health Services Research
Subjects:
Patient satisfaction
Ambulatory care
Survey research
Consultation
Hispanic health
Online Access:http://link.springer.com/article/10.1186/s12913-019-4288-6

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http://link.springer.com/article/10.1186/s12913-019-4288-6

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