An Unified Framework for Measuring E-Service Quality
Companies continually seek efficiency by utilizing the rapid advances in technology to improve their electronic services (e-services). A perusal of the literature shows varying approaches for measuring e-service quality; these approaches have found little consent among reviewers. Therefore, this stu...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
D. G. Pylarinos
2019-06-01
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| Series: | Engineering, Technology & Applied Science Research |
| Subjects: | |
| Online Access: | https://etasr.com/index.php/ETASR/article/view/2694 |