Identification of Critical Points in the Quality Management System

Creating a quality management system can help organizations and other stakeholders in satisfying customer needs and expectations. Moreover, a well-implemented quality management ensures the organization a capable structure to make continuous improvement actions. Thus, after the evaluation of the qua...

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Bibliographic Details
Main Author: Tünde SZABÓ
Format: Article
Language:English
Published: General Association of Economists from Romania 2011-10-01
Series:Theoretical and Applied Economics
Subjects:
Online Access: http://store.ectap.ro/articole/651.pdf