Attitudinal orientation of first level managers for improvement of municipal service delivery: Experience of training intervention in Kolkata
This paper discusses a program of attitudinal orientation courses provided for functionaries of a large municipal corporation in India. Almost 450 Assistant Managers from the Kolkata Municipal Corporation took part in the training, which was held at the Administrative Training Institute (ATI) of th...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
UTS ePRESS
2010-07-01
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Series: | Commonwealth Journal of Local Governance |
Online Access: | https://learning-analytics.info/journals/index.php/cjlg/article/view/1626 |