Analysis of key indicators that affect the expected benefit of customers when using loyalty cards

The aim of this paper is to define the significance of different indicators that affect the expected benefit of customers when using loyalty cards in the purchasing process in the retail sector. As the most important indicators that affect expectations while using loyalty cards, the following was t...

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Bibliographic Details
Main Authors: Jelena Končar, Radenko Marić, Goran Vukmirović
Format: Article
Language:English
Published: Vilnius Gediminas Technical University 2019-06-01
Series:Journal of Business Economics and Management
Subjects:
Online Access:https://journals.vgtu.lt/index.php/JBEM/article/view/10186