Hubungan Caring Perawat Terhadap Loyalitas Pasien di Rumah Sakit
Patient loyalty can affect hospital development, so it is necessary to control the influencing factors, one of them is by improving the quality of nursing services through a caring approach. The purpose of this study was to identify nurse’s caring at Palembang XX Hospital. Quantitative research meth...
Main Authors: | , , |
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Format: | Article |
Language: | Indonesian |
Published: |
Universitas Muhammadiyah Surakarta
2019-01-01
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Series: | Jurnal Berita Ilmu Keperawatan |
Subjects: | |
Online Access: | http://journals.ums.ac.id/index.php/BIK/article/view/4468 |