The Role of Psychological Capital and Intragroup Conflict on Employees’ Burnout and Quality of Service: A Multilevel Approach

Previous studies have found a negative association between intragroup conflict and both employees’ health and performance, including the quality of service that employees provide. However, some authors have indicated that such negative effects of intragroup conflict depend on how conflict is managed...

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Bibliographic Details
Main Authors: Jose M Leon-Perez, Mirko Antino, Jose M Leon-Rubio
Format: Article
Language:English
Published: Frontiers Media S.A. 2016-11-01
Series:Frontiers in Psychology
Subjects:
Online Access:http://journal.frontiersin.org/Journal/10.3389/fpsyg.2016.01755/full