Hospitality and Tourism Online Review Research: A Systematic Analysis and Heuristic-Systematic Model

With tremendous growth and potential of online consumer reviews, online reviews of hospitality and tourism are now playing a significant role in consumer attitude and buying behaviors. This study reviewed and analyzed hospitality and tourism related articles published in academic journals. The syste...

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Bibliographic Details
Main Authors: Sunyoung Hlee, Hanna Lee, Chulmo Koo
Format: Article
Language:English
Published: MDPI AG 2018-04-01
Series:Sustainability
Subjects:
Online Access:http://www.mdpi.com/2071-1050/10/4/1141