A Qualitative Study of Indonesian Telecommunication Company Service Representatives Role Conflict

This research aimed to explore the role conflict experienced by the service representative in the telecommunication company. The type of this research is descriptive-qualitative research. The subject of research in this research is a front-linear employee (a service representative). In this study...

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Bibliographic Details
Main Author: Tony WIJAYA
Format: Article
Language:English
Published: Isarder 2018-06-01
Series:İşletme Araştırmaları Dergisi
Subjects:
Online Access:https://isarder.org/2018/vol.10_issue.2_article23_full_text.pdf