The role of relationship marketing to building loyalty on bank customers

This study aims to test the role of relationship marketing on customer loyalty. The research used a quantitative approach with the survey method. The population of the research is all customers of BRI Bank in Kendari City Indonesia, where the respondent in this research is 77 customer. The cross-sec...

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Bibliographic Details
Main Author: Sudirman Zaid
Format: Article
Language:English
Published: Ümit Hacıoğlu 2020-04-01
Series:International Journal of Research In Business and Social Science
Subjects:
Online Access:https://www.ssbfnet.com/ojs/index.php/ijrbs/article/view/657