Who benefits from emotional labour?
Emotional labour is an essential requisite in most professions. It is present wherever performance of work involves interactions with colleagues and/or customers. Emotional labour produces multiple positive consequences for organizations, such as constant performance by employees, uniform image, an...
| Main Author: | |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
University of Debrecen
2010-10-01
|
| Series: | Apstract: Applied Studies in Agribusiness and Commerce |
| Subjects: | |
| Online Access: | https://ojs.lib.unideb.hu/apstract/article/view/7643 |
| id |
doaj-4d953eb69b3346e6bbd4bd5dda1f7cbf |
|---|---|
| record_format |
Article |
| spelling |
doaj-4d953eb69b3346e6bbd4bd5dda1f7cbf2020-11-25T03:02:18ZengUniversity of DebrecenApstract: Applied Studies in Agribusiness and Commerce1789-221X1789-78742010-10-0143-410.19041/APSTRACT/2010/3-4/11Who benefits from emotional labour?Kornélia Lazányi0Corvinus University of Budapest 1093 Budapest, Fôvám 8, Hungary Emotional labour is an essential requisite in most professions. It is present wherever performance of work involves interactions with colleagues and/or customers. Emotional labour produces multiple positive consequences for organizations, such as constant performance by employees, uniform image, and regular, satisfied customers. Of all effects of emotional labour on individuals,literature discusses the negative ones mostly. This study is to demonstrate that emotional labour may as well have positive effects on individuals. https://ojs.lib.unideb.hu/apstract/article/view/7643emotional labourside-effectspositive side-effects |
| collection |
DOAJ |
| language |
English |
| format |
Article |
| sources |
DOAJ |
| author |
Kornélia Lazányi |
| spellingShingle |
Kornélia Lazányi Who benefits from emotional labour? Apstract: Applied Studies in Agribusiness and Commerce emotional labour side-effects positive side-effects |
| author_facet |
Kornélia Lazányi |
| author_sort |
Kornélia Lazányi |
| title |
Who benefits from emotional labour? |
| title_short |
Who benefits from emotional labour? |
| title_full |
Who benefits from emotional labour? |
| title_fullStr |
Who benefits from emotional labour? |
| title_full_unstemmed |
Who benefits from emotional labour? |
| title_sort |
who benefits from emotional labour? |
| publisher |
University of Debrecen |
| series |
Apstract: Applied Studies in Agribusiness and Commerce |
| issn |
1789-221X 1789-7874 |
| publishDate |
2010-10-01 |
| description |
Emotional labour is an essential requisite in most professions. It is present wherever performance of work involves interactions with colleagues and/or customers. Emotional labour produces multiple positive consequences for organizations, such as constant performance by employees, uniform image, and regular, satisfied customers. Of all effects of emotional labour on individuals,literature discusses the negative ones mostly. This study is to demonstrate that emotional labour may as well have positive effects on individuals.
|
| topic |
emotional labour side-effects positive side-effects |
| url |
https://ojs.lib.unideb.hu/apstract/article/view/7643 |
| work_keys_str_mv |
AT kornelialazanyi whobenefitsfromemotionallabour |
| _version_ |
1724690380503384064 |