Who benefits from emotional labour?
Emotional labour is an essential requisite in most professions. It is present wherever performance of work involves interactions with colleagues and/or customers. Emotional labour produces multiple positive consequences for organizations, such as constant performance by employees, uniform image, an...
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Format: | Article |
Language: | English |
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University of Debrecen
2010-10-01
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Series: | Apstract: Applied Studies in Agribusiness and Commerce |
Subjects: | |
Online Access: | https://ojs.lib.unideb.hu/apstract/article/view/7643 |