Who benefits from emotional labour?

Emotional labour is an essential requisite in most professions. It is present wherever performance of work involves interactions with colleagues and/or customers. Emotional labour produces multiple positive consequences for organizations, such as constant performance by employees, uniform image, an...

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Bibliographic Details
Main Author: Kornélia Lazányi
Format: Article
Language:English
Published: University of Debrecen 2010-10-01
Series:Apstract: Applied Studies in Agribusiness and Commerce
Subjects:
Online Access:https://ojs.lib.unideb.hu/apstract/article/view/7643