E-banking and customer satisfaction with banking services

The set-off of the financial crisis in 2007, as well as the natural dynamics of the banking sector, have determined a fierce competition within the banking industry. The Romanian banking system developed rapidly in terms of profitability and rhythm of credit growth up to 2007, and therefore credit i...

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Bibliographic Details
Main Authors: Moraru Andreea-Daniela, Duhnea Cristina
Format: Article
Language:English
Published: University of Novi Sad - Faculty of Economics, Subotica 2018-01-01
Series:Strategic Management
Subjects:
Online Access:https://scindeks-clanci.ceon.rs/data/pdf/1821-3448/2018/1821-34481803003M.pdf