Identifying the Factors of Customer Satisfaction in E-Banking System Case Study: Export Development Bank of Iran
<p>The purpose of this paper is to identify the factors of customer satisfaction in Export Development bank of Iran (EDBI). In this study, purposive sampling technique was employed to recruit 50 customers classified as government service holder, private service holder and businessmen from all...
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| Format: | Article |
| Language: | English |
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Regional Information Center for Science and Technology (RICeST)
2014-04-01
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| Series: | International Journal of Information Science and Management |
| Online Access: | https://ijism.ricest.ac.ir/index.php/ijism/article/view/345 |