Impact of COVID-19 on the Customer End of Retail Supply Chains: A Big Data Analysis of Consumer Satisfaction

The COVID-19 pandemic has been one of the biggest disruptive events of recent decades and has had a global effect on society and the economy. The political regulations resulting from COVID-19 also led to significant changes in physical grocery shopping. However, the specific impact of COVID-19 on co...

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Bibliographic Details
Main Authors: Patrick Brandtner, Farzaneh Darbanian, Taha Falatouri, Chibuzor Udokwu
Format: Article
Language:English
Published: MDPI AG 2021-01-01
Series:Sustainability
Subjects:
n/a
Online Access:https://www.mdpi.com/2071-1050/13/3/1464