Reliability and validity of an indicator system used to evaluate outpatient and inpatient satisfaction in Chinese hospitals

Reliability and validity of an indicator system used to evaluate outpatient and inpatient satisfaction in Chinese hospitals

Jun Zhang,1,* Feng Zhou,2,* Xiaoxiang Ge,3 Xu Ran,4 Yeping Li,4 Si Chen,5 Xiaotong Dai,5 Dafang Chen,5 Baoguo Jiang6 1Department of Neurology, Peking University People’s Hospital, Beijing, China; 2Department of Data Science, Tsinghua University, Beijing, China; 3Office of Academic Affairs...

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Bibliographic Details
Main Authors: Zhang J, Zhou F, Ge X, Ran X, Li Y, Chen S, Dai X, Chen D, Jiang B
Format: Article
Language:English
Published: Dove Medical Press 2018-11-01
Series:Patient Preference and Adherence
Subjects:
patient satisfaction questionnaire
reliability and validity
evaluation
Online Access:https://www.dovepress.com/reliability-and-validity-of-an-indicator-system-used-to-evaluate-outpa-peer-reviewed-article-PPA

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https://www.dovepress.com/reliability-and-validity-of-an-indicator-system-used-to-evaluate-outpa-peer-reviewed-article-PPA

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