Individual Competencies of Human Resources and Loyalty Intentions of Guests in the Four Stars Hotels of Mazandaran Province

This study aimes to investigate the role of individual competencies of human resources in the behavioral intentions of guests in 4-star hotels in Mazandaran. The population of this study consists of tourists who have stayed there three times during the year 1394. According to the study situation,...

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Bibliographic Details
Main Authors: Sadegh Salehi, Seyyed Mohammad Mirtaghian Rudsari, Mostafa Mohammadi
Format: Article
Language:fas
Published: Allameh Tabataba'i University Press 2016-10-01
Series:Muṭāli̒āt-i Mudīriyyat-i Gardishgarī
Subjects:
Online Access:http://tms.atu.ac.ir/article_7080_87f629c3f5b3da6bda3f180a5856584b.pdf