Design a Semantic Scale for Passenger Perceived Quality Surveys of Urban Rail Transit: Within Attribute’s Service Condition and Rider’s Experience

A better understanding of passenger perceived quality helps urban rail transit managers adopt better strategies to improve the service quality of urban rail transit, which is beneficial to the sustainable development of an urban rail transit system itself and cities. This paper designs a semantic sc...

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Bibliographic Details
Main Authors: Weiya Chen, Zixuan Kang, Xiaoping Fang, Jiajia Li
Format: Article
Language:English
Published: MDPI AG 2020-10-01
Series:Sustainability
Subjects:
Online Access:https://www.mdpi.com/2071-1050/12/20/8626