Gaming the system to care for patients: a focused ethnography in Norwegian public home care
Abstract Background With its emphasis on cost-reduction and external management, New Public Management emerged as the dominant healthcare policy in many Western countries. The ability to provide comprehensive and customized patient-care is challenged by the formalized, task-oriented organization of...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
BMC
2019-02-01
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Series: | BMC Health Services Research |
Subjects: | |
Online Access: | http://link.springer.com/article/10.1186/s12913-019-3950-3 |