Gaming the system to care for patients: a focused ethnography in Norwegian public home care

Abstract Background With its emphasis on cost-reduction and external management, New Public Management emerged as the dominant healthcare policy in many Western countries. The ability to provide comprehensive and customized patient-care is challenged by the formalized, task-oriented organization of...

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Bibliographic Details
Main Authors: Maria Strandås, Steen Wackerhausen, Terese Bondas
Format: Article
Language:English
Published: BMC 2019-02-01
Series:BMC Health Services Research
Subjects:
Online Access:http://link.springer.com/article/10.1186/s12913-019-3950-3