Experiences of digital communication with automated patient interviews and asynchronous chat in Swedish primary care: a qualitative study
Objectives To explore staff experiences of working with a digital communication platform implemented throughout several primary healthcare centres in Sweden.Design A descriptive qualitative approach using focus group interviews. Qualitative content analysis was used to code, categorise and thematise...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
BMJ Publishing Group
2020-07-01
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| Series: | BMJ Open |
| Online Access: | https://bmjopen.bmj.com/content/10/7/e036585.full |