Customer Satisfaction Analysis of Sharia Services Quality at Surya Mart Ponorogo
This study aims to evaluate the level of satisfaction and service quality through CSI and IPA. The type of this study is quantitative approach under case study at Surya Mart Ponorogo Indonesia. The sample was 125 respondents. The variables of this study used sharia service quality and customer sati...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Università degli Studi di Torino
2021-04-01
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| Series: | European Journal of Islamic Finance |
| Subjects: | |
| Online Access: | https://www.ojs.unito.it/index.php/EJIF/article/view/5489 |