Measuring Outcomes of Digital Transformation in Public Administration: Literature Review and Possible Steps Forward
Digital transformation is the modern mainstream of social and economic development promising significant digital dividends to citizens and businesses worldwide. The theory highlights the importance of digitalization for optimizing the public value of government services for citizens; however, despit...
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Format: | Article |
Language: | English |
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Sciendo
2021-06-01
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Series: | NISPAcee Journal of Public Administration and Policy |
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Online Access: | https://doi.org/10.2478/nispa-2021-0003 |