Avaliação de Impactos em Processos de Negócio pela Adoção de Sistema Integrado de Gestão: Análise Exploratória em uma Empresa Hoteleira

The growing of IT in companies could be explained by the promise of reducing costs and rationalizing the organizational processes. This is made possible, for example, by the enterprise resource planning (ERP) system that required a process’s knowledge from the company managers. Thus, the comprehensi...

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Bibliographic Details
Main Authors: Lacerda, Daniel Pacheco, Saliba, Lázaro Ricardo Alves, Soares, Priscila Ferraz
Format: Article
Language:English
Published: Universidade Federal da Paraíba 2011-11-01
Series:Teoria e Prática em Administração
Subjects:
Online Access:http://periodicos.ufpb.br/ojs2/index.php/tpa/article/view/11846/6960