An Extended Framework for Recovering From Trust Breakdowns in Online Community Settings

An Extended Framework for Recovering From Trust Breakdowns in Online Community Settings

The violation of trust as a result of interactions that do not proceed as expected gives rise to the question as to whether broken trust can possibly be recovered. Clearly, trust recovery is more complex than trust initialization and maintenance. Trust recovery requires a more complex mechanism to e...

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Bibliographic Details
Main Authors: Ruchdee Binmad, Mingchu Li, Zhen Wang, Nakema Deonauth, Chettupally Anil Carie
Format: Article
Language:English
Published: MDPI AG 2017-07-01
Series:Future Internet
Subjects:
trust recovery
reputation
forgiveness mechanism
incentive mechanism
e-marketplaces
Online Access:https://www.mdpi.com/1999-5903/9/3/36

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https://www.mdpi.com/1999-5903/9/3/36

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