Targeted and perceived service quality
Businesses that want to keep pace with the change and time are establishing new departments. Through those departments the business can take decisions and actions rapidly and so that they can keep themselves updated. However, this situation can cause inconsistencies between managers and departments...
| Main Author: | |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
International Hellenic University
2019-11-01
|
| Series: | Journal of Tourism, Heritage & Services Marketing |
| Subjects: | |
| Online Access: | https://www.jthsm.gr/vol5iss2/5-2-6.pdf |