The Role of Customer Engagement in Islamic Banking

The marketing strategy to be engaged with customer of an Islamic bank must be concerned with its ability to gain a competitive advantage and establish a strong competitive position without neglecting an Islamic business ethic. Customer engagement (CE) in Islamic bank does not take any matter of comp...

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Bibliographic Details
Main Author: Maziyah Mazza Basya
Format: Article
Language:English
Published: Universitas Airlangga 2018-11-01
Series:TIJAB (The International Journal of Applied Business)
Online Access:https://e-journal.unair.ac.id/TIJAB/article/view/12137