The Role of Customer Engagement in Islamic Banking
The marketing strategy to be engaged with customer of an Islamic bank must be concerned with its ability to gain a competitive advantage and establish a strong competitive position without neglecting an Islamic business ethic. Customer engagement (CE) in Islamic bank does not take any matter of comp...
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Format: | Article |
Language: | English |
Published: |
Universitas Airlangga
2018-11-01
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Series: | TIJAB (The International Journal of Applied Business) |
Online Access: | https://e-journal.unair.ac.id/TIJAB/article/view/12137 |